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How do I book an appointment?
Great question! First we will discuss the type of service(s) you need. Then, we will book your appointment. Pay booking fees (if any) prior to your appointment. The day of your appointment, a team of 2-4 people (depending on services) will arrive at a specified time. Any additional charges are then invoiced after your services are complete.
What does the Book Now button do?
The book now button on our website and social media pages will bring directly to our online bookings calendar. This gives you the ability to review and book some of our most popular services, view our scheduling calendar to find a date and time that works with your schedule, and gives you the ability to prepay for your services. Available on desktop and smartphones.
We have made it convenient with 3 great ways to book with us!
You can give us a call at our office (607) 205-8895, to discuss with us your needs, and ask any questions.
Not a people person? Don't want to talk but still have questions? Use one of the contact buttons on this site to send us an email at castlecleaningsny@gmail.com.
Or you can book directly with our book now button.
I've had or know of some bad experiences with other companies. How do I know this company won't do wrong?
Unfortunately there are bad actors in every line of work. We completely understand the distrust. However, you'll be happy to know, Castle Cleanings LLC., is an accredited business with the Better Business Bureau. And we are proud of our A+ rating.
How do I reschedule or cancel my appointment?
As with any question you may have, don't hesitate to call us (607)205-8895 or send us an email to castlecleaningsny@gmail.com
Another easy way to cancel or reschedule an appointment is through the confirmation link that was sent to your primary communication choice.
We encourage you to read our bookings, rescheduling, and cancellations policy HERE.
What is your privacy policy?
Your personal information is important to us! We do not release any information to anyone outside of our company. Additionally, we limit the number of employees that have access to your personal data.
Please see our Privacy Policy HERE.
Frequently Asked Questions
How does this all work?
123-456-7890
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